PlayStation Network gets knocked down but gets up again

PSN Network

PlayStation Network was hit with a global outage today.

For those not in the know, the PlayStation Network is the source of power for all of Sony’s gaming platforms, including the PlayStation Vita, PlayStation 3, PlayStation 4, and PlayStation Now, handling online multiplayer services, digital retail and other digital distribution offerings.

A message from Sony confirmed an issue with the network: “You may have some difficulty launching games, applications, or online features. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.” From 4 pm GMT, many users faced outages. All PlayStation services lost connection and the services affected included:

  • Account Management
  • Gaming and Social
  • PlayStation Now
  • PlayStation Video
  • PlayStation Vue
  • PlayStation Store
  • PlayStation Music

Users that tried to access the PlayStation Network faced an error telling them that the service was down for maintenance.

PlayStation Network

Because the outage affected paid services like online video rentals and on-demand streaming, many users are understandably unhappy with the inability to access them. So while Sony confirmed that all problems have been addressed, they also suggested over their official Twitter account that extensions will be granted to make up for the lost time on these services and subscriptions.

Still, it remains unclear as to what reasons or causes are behind the PlayStation Network outage. Problems where also experienced by users over the Christmas holidays, during which players reported problems playing online.